Screen Management

Challenge: When the business model is to pull Field-Repair-Units from the field on a routine basis, it is possible that 40%-80% of returned product is No-Trouble-Found.
Leverage NTF/NFF historical data:
Save $$ Fast TAT Optimize Warranty Shipping $$

NTF: No-Trouble-Found NFF: No-Fault-Found TAT: Turn-Around-Time